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Vacation Rentals Guidelines for Enhanced Cleaning and Disinfection

As the world reopens for travel, people will be more concerned than ever about the cleanliness of their vacation rentals. Use this list of comprehensive cleaning and disinfecting guidelines for you to follow.

MaintainX

07/19/2022

Vacation Rentals Guidelines for Enhanced Cleaning and Disinfection

General cleaning and safety advice: Partners are encouraged to:

Use accurate, reputable sources of information including the WHO, the CDC, and local authorities

Make sure to follow local regulations, where applicable

Have a proactive plan to manage and minimize the risks associated with SARS-CoV-2 (the virus that causes COVID-19) and similar events, such as a prevention of spread of infection plan

Implement an enhanced cleaning and disinfecting of the property between stays

Communicate expectations and plans for cleaning and disinfection standards if using an external or professional cleaning company, and get periodic confirmation that they're being followed by the company contracted

Communicate to travelers on measures implemented, both pre-stay and during stay, via listing content and property information booklet

Key cleanliness guidelines for vacation rentals: Support for guests

Support good hand hygiene for guests and anyone involved with the property by providing sufficient hand sanitizer and antibacterial soap products at property entry points and key areas, and also encouraging handwashing regularly with water and soap for at least 20 seconds.

Implement social distancing policies during check-in and checkout, and during any interactions with guests, staff, and local community. When possible, encourage minimizing these interactions.

Recommend removing shoes when entering the property and leaving them at the entrance (if possible, outside).

Inform guests on how they can contribute in prevention, and actions to take if they identify symptoms (refer to WHO, CDC or local government resources).

Consider providing cleaning and disinfecting products for guests to use, along with instructions; antibacterial handwash and additional personal hygiene products are also nice to have on hand for guests.

If guests clean the property themselves, be sure to assess the results and the overall cleanliness of the property and to implement an additional cleaning if necessary; regardless, implement disinfection as described below.

Cleaning and disinfection

Equipment

Cleaning equipment should be cleaned and disinfected before and after use to minimize the risk of contamination.

Cleaning products, personal protective equipment (PPE), and tools should be in good condition and supplied appropriately for the size and usage of the property.

Personal protective equipment (PPE) typically includes disposable single-use gloves, masks, and shoe covers, as well as reusable eye protection.

Any single-use equipment should be disposed of safely after use.

Cleaning equipment typically includes brushes, sponges, microfiber rags, and mops with replaceable heads.

All equipment should be fit for purpose and approved or recommended by the local authorities.

Cleaners and training

The considerations below apply to professional cleaners or anyone cleaning or maintaining the property:

Should be trained on how to use and care for and properly dispose of personal protective equipment (PPE)

Should be trained on properly using cleaning, disinfecting, and chemical products (e.g., germicides) and on safe waste disposal

Should always use fit-for-purpose PPE during the cleaning process

Single-use PPE should be safely disposed of to minimize risk of contamination

Should avoid touching their face during the cleaning process, as well as any unnecessary contact with surfaces, including personal belongings

Should implement enhanced hand hygiene (washing both hands and forearms for at least twenty seconds) before and after removing gloves

Cleaning and disinfection process

General principles

Cleaning and disinfecting are two different steps in the overall process, and both are required to lower the risk of contamination. The CDC defines these as follows:

Cleaning removes germs, dirt, and impurities from surfaces or objects, by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Sanitizing lowers the number of germs on surfaces or objects. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

Prevent cross contamination by using specific equipment by area (room, bathroom, kitchen)

Plan the process to start with lowest risk areas (bedroom, living room) to highest risk areas (kitchen, bathroom)

Define a cleaning checklist to help ensure completion and keep records (these can be useful in case of guest complaints)

Ventilate the property during and after the process

If guests clean the property themselves, be ready to assess the results and the overall cleanliness of the property and implement a cleaning step if necessary, and a disinfection step in any case, as described below

Cleaning process

Clean with water and suitable detergent (WHO/CDC)

Use a detergent or soap and water, and leave to act for enough time, usually 3 to 5 minutes (WHO/CDC)

Rinse, dry, and wipe to remove all products

Clean and disinfect all cleaning equipment

Disinfection process

Disinfect using the appropriate chemical per area. Most common EPA-registered household disinfectants should be effective for disinfection. A list of EPA-approved products for use against SARS-CoV-2 (the virus that causes COVID-19) is available here. Additional resources are also available on the WHO and the CDC websites.

Follow manufacturer’s instructions for all cleaning and disinfection products utilized (concentration, application method and contact time, etc.). Additionally, diluted household bleach solutions (at least 1000ppm sodium hypochlorite) can be used if appropriate for the surface.

Follow manufacturer’s instructions for application, ensuring a contact time of at least one minute, and allowing proper ventilation during and after application. Check to ensure the product is not past its expiration date. Never mix household bleach with ammonia or any other cleanser. Unexpired household bleach will be effective against coronaviruses when properly diluted.

Prioritize high-touch surfaces such as

Door handles

Controls and switches (e.g., light switches, cooking controls, television controls, fan pull chains)

Bathroom taps, toilet flush handles, toilet seats

Utensils, cutlery, and crockery

Furniture such as chairs, tables, and parts of the bed frames

Children facilities such as bunk beds, toys, or play equipment (if not removed from property)

Linen, including those that appear unused

Refuse, recycling bins, and any waste disposal containers

Cleaning equipment

Guest information, brochures, menus

Review linen management

Minimize handling of used linen to minimize risk of contamination, particularly shaking it

Wash linen at highest temperature, and dry completely before storing

Clean linen should be stored and handled separately from used linen (and changed between stays)

Any other solid/bulk waste should be handled separately, and first

Source: MaintainX (Community Member)

Please note that any procedure, checklist, or other document available in the MaintainX Procedure Hub is provided for general education and information only and does not constitute legal, medical, or financial advice. MaintainX makes the materials available AS IS and AS PROVIDED, without warranties of any kind. By downloading or using any such materials, you assume the risk that they may not be appropriate for your specific situation and agree that you are solely responsible for any such use, including compliance with applicable law and with meeting any conditions of product warranties.

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