HCS SLA Swapout Information
Customer who holds SLA with ZEF needs a charger swapped out due to it being faulty, at ZEF's cost through it's service network. This form provides the information needed to execute on the swapout workorder. An addition form is filled out once on site.
HCS SLA Swapout Information
Customer who holds SLA with ZEF needs a charger swapped out due to it being faulty, at ZEF's cost through it's service network. This form provides the information needed to execute on the swapout workorder. An addition form is filled out once on site.
Serial # of charger to swap out
Model of charger to swap out
ZENDESK Support Ticket Number
Initial ZENDESK Ticket Date
Contact Name of Person on site
Address of Charger
Email of Person on site
Telephone number of Person on site
RMA Number
Source: ZEF Energy Inc. (Community Member)