Hotel Site Inspection Checklist
This Hotel Inspection Checklist will help keep your property and public areas attractive and in good condition all year. Use this checklist to catch minor issues before they turn into more expensive repair and remodeling projects.
MaintainX
07/19/2022
Hotel Site Inspection Checklist
This Hotel Inspection Checklist will help keep your property and public areas attractive and in good condition all year. Use this checklist to catch minor issues before they turn into more expensive repair and remodeling projects.
Name of Property:
Location/City:
Anticipated dates(s) for event:
Public Spaces – Hotel Accessibility
Front lobby registration desk – accessible counter
If no, what accommodations will be made?
Level front entrance or ramp?
Free of any obstacles – gravel, curbs or stairs?
Is the grade very steep?
Entrance doors have a clear width of 32"?
Elevator doors open a minimum of 36” wide and 48” deep?
Elevators have low buttons and Braille markings?
Elevators have auditory signals?
Elevators have an automatic safety reopening device?
Public telephones that are accessible?
Public telephone with coin slot 54” above floor?
Public telephone with volume control?
Public telephones with raised lettering instructions?
Hotel corridors a minimum of 36” wide?
Drinking fountains no higher than 35” from the floor?
Can we post larger signs that indicate the location of accessible washrooms, elevators and any other service(s)?
How has the staff been rained to handle messages and wakeup calls for blind and hearing- impaired guests?
Is there a TTY on property?
Public Area Restrooms
Adapted washroom stall that opens outward?
Large bathroom stall with grab bar and side transfer that is 42-48” wide?
Lavatory set 29” from floor with clear space underneath of 30” wide by 45” deep?
Men’s bathroom urinal no higher than 17”?
Lobby Area
Condition of lobby (seating areas, etc.)?
How close is the front desk to the entrance?
Is the front desk well-staffed?
Do guests seem to be waiting in line for check in/check out?
Are a concierge and bellman readily available?
What are the hotel gift shop hours?
Is the entrance to the hotel gift shop wide enough for a wheel chair to pass through it?
Are there other shops on property?
Are the entrances to the other shops on the property wide enough for a wheel chair to pass through them?
Are elevators easily accessible from lobby?
Guest Rooms
Room type (standard, deluxe, suite):
How many ADA rooms?
How many with roll-in showers?
How many with 2 double beds?
How many double-double bedded?
How many queen/king bedded?
Are the peepholes and locks low enough?
Clear opening in rooms of 32” – hallways, bed, etc?
Door to the bathroom opens outward?
Sink and toilets no higher than 29” from floor?
Showers:
Roll in?
Clear turnaround space outside?
Stall 3’ by 3’?
Are amplified phones and/or special communications equipment available for deaf and hearing- impaired guests in sleeping rooms?
Can you order more from another hotel if necessary?
How many are available?
Amenities in rooms (check all that apply):
How accessible are rooms to elevators?
Furnishings – condition
Date of last renovation
General Information – Sleeping Rooms
Can we have all our rooms in one area or floor of the hotel?
Check in time?
Check in time?
Check out time?
What is the policy on early check in and late check out?
In the event of a post check out meeting, will a secured area be set aside for storage of luggage?
What is the hotel’s policy on complimentary rooms?
Bathroom equipped with grab bars and a clear turning space?
Telephone located close to the bed?
Are the accessible rooms near the elevators?
Meeting Space/Registration Areas
Location of meeting space in relation to sleeping rooms:
Condition of carpets, drapes, etc.:
Any renovations scheduled prior to/during our program?
What are hotel regulations concerning hanging signs, banners, or posters on walls or hanging from ceiling?
Is there a fee for hanging?
What is the hotel’s policy on signs or banners outside the hotel or in the lobby area?
How can signs be placed to identify activities?
What pre-registration arrangements can be made? (Keys, etc.)
Will the hotel supply registration desks without cost?
What directional signs may be necessary?
Hallways and corridors have clearance of 36”?
Doors have a 32” clearance?
Temporary ramps available for use with all raised podiums?
Registration Area(s)
Built in registration counters?
Area(s) available for registration:
How close to meeting space?
Is there a room available for conference office and storage?
Can dedicated telephone lines be installed?
Ballroom/General Session
Total sq. ft.
Ceiling height
Any obstructions with pillars or chandeliers?
Can it accommodate a stage/dance floor?
Able to set up rear-screen projection?
What kind of lighting is in the meeting rooms?
Can the rooms be completely blacked out or lighting dimmed?
Can telephone in meeting room be cut off?
Where are the electrical outlets in meeting rooms?
Are restrooms and phones nearby?
Where are doors in meeting rooms (back, front, side)?
Breakout Rooms
Total number of breakout rooms?
Average sq. ft.:
Ceiling height:
Number with solid walls:
Number with air walls:
Do any rooms have built-in screens?
How soundproof are the meeting walls?
What kind of lighting is in the meeting rooms?
Can the rooms be completely blacked out or lighting dimmed?
Can telephone in meeting room be cut off?
Where are the electrical outlets in meeting rooms?
Are restrooms and phones nearby?
Where are doors in meeting rooms (back, front, side)?
Exhibit Area(s
How much square feet is available for exhibits?
How close is it to plenary session and breakouts?
What types of tables are available for exhibits?
Banquet Room / Food & Beverage
Tax:
Gratuity:
Number of restaurants on property:
Hours open:
Is room service available, and at what times?
Can room service be included with master account?
Accessible? Ramps, flat surface? 32” clear opening?
Are restaurant and room service menus available in Braille or large print?
When must final menus be submitted?
When are guarantees required?
What is the policy on outside food/beverage?
Audio Visual / Hotel Equipment
Do you have an in-house audiovisual company?
If no, whom do you contract with?
May I receive a copy of the pricing list?
What pieces of equipment does your property own?
Who is in charge of the hotel equipment?
What kinds and sizes of projection screens does the hotel own?
Does the hotel have recording equipment?
Where are the lighting and PA system controls (in the room or in a central room?
Hotel Staff
Is this a union hotel?
Is a Convention Service Manager assigned to this event?
If no, who will be the hotel liaison (include title):
Will they be available when group is on-site?
May we receive a roster of names and telephone numbers of hotel’s key staff?
May we hold a pre-convention meeting with your staff?
Will extra staff members be assigned for check in or check out of our guests?
Security
What type of guest room key system is used
Are hallways and staircases well lighted?
Are the fire exits well marked?
Does the hotel have an emergency plan? Is it available for review?
What are the arrangements for medical emergencies?
Can we receive a copy of the hotel sexual harassment policies?
s there a visual alert system available in some guest rooms?
Parking
Self-parking available?
Is there a cost per day?
Valet parking – cost per day?
Are there in/out privileges
How many wheelchair accessible parking spots?
dditional wheelchair accessible spots with signs for our event?
Health/Fitness Facilities
Type of equipment available:
Other services available: choose all that apply
Hours available:
Staff on site?
Is there a daily charge to use the health facilities?
Access for persons with disabilities?
Source: MaintainX (Community Member)