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ASSET CONNECT

Empowering OEMs. Exceeding customer expectations.

MaintainX Asset Connect is a new platform that connects machine builders or Original Equipment Manufacturers (OEMs) and their customers. It improves service, streamlines communication, and eliminates unplanned downtime.

Experience Asset Connect in Early Access Beta.

Request Beta Access

See MaintainX Asset Connect in action

Video highlighting Asset Connect key features and the Early Access Beta Program for OEMs, Distributors, and their customers.

From sale to service:
bridging the aftermarket gap

OEMs
Distributors
Customers
OEMs
Machine Builders
Proactively monitor deployed equipment across customer sites. Boost post-sales revenue and customer satisfaction through real-time asset health analytics, efficient critical spare parts management, and seamless communication tools.
Distributors
Sales & Service Providers
Enhance your service capabilities with real-time asset health insights and communication tools that were previously out of reach. Proactively identify customer problems, minimize their unplanned downtime, and increase satisfaction.
Customers
Machine End-Users
Easily find and deploy OEM-approved PM plans, asset information, and parts lists for all your equipment. Take advantage of OEM expertise and continuous asset health monitoring to increase overall equipment uptime and availability.
OEMs
Machine Builders
Proactively monitor deployed equipment across customer sites. Boost post-sales revenue and customer satisfaction through real-time asset health analytics, efficient critical spare parts management, and seamless communication tools.
Distributors
Sales & Service Providers
Enhance your service capabilities with real-time asset health insights and communication tools that were previously out of reach. Proactively identify customer problems, minimize their unplanned downtime, and increase satisfaction.
Customers
Machine End-Users
Easily find and deploy OEM-approved PM plans, asset information, and parts lists for all your equipment. Take advantage of OEM expertise and continuous asset health monitoring to increase overall equipment uptime and availability.

Key features of MaintainX Asset Connect

Too often, OEMs lose track of a machine's performance after it is sold. Asset Connect gives OEMs new ways to bridge the post-sale gap, increasing revenue and customer satisfaction.
Request Early Access

Proactive Monitoring

Gain real-time visibility into deployed machines and critical parts inventory.

Standardized Documentation

Easily share PM plans, manuals, and parts lists with customers — all through the Asset Hub.

Enhanced Communication

Communicate directly with your customers in MaintainX and deliver better service.

What our partners say

“With more than 45,000 machines installed, we collaborated with MaintainX on Asset Connect to ensure the best service, response time, and improved machine reliability. Asset Connect aims to empower customers to share asset usage with us so we can ensure higher product excellence.”
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James VanBuskirk
Vice President of Engineering and Development, Methods Machine Tools
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Logo of Methods Machine Tools
“When we see the Asset Connect dashboard, we see opportunity. Knowing when our customers' conveyor lines are down allows us to step in and help. Asset Connect maintains our high standards of quality, and ensures continuous production for our customers.”
‍
Pascal Forcier
Director of Automation and Robotics, Storcan
Logo of Methods Machine Tools
Why I love working here
During my 1.5 years at MaintainX, I embarked on an incredible journey. From implementation consultant to team lead, and finally landing in the product department, I've grown both professionally and personally. Beyond my roles, I've had the privilege of spearheading impactful projects and organizing memorable social events. MaintainX isn't just a workplace - it's a platform for growth and a community that fosters inspiration.
Product Manager
Picture of MaintainX employees
Why I love working here
What I truly enjoy about working at MaintainX is the transparency from leadership and their willingness to listen. This in turn ensures I have the required tools and people in place to succeed in a rapidly growing and ever changing company. This has made my experience at MaintainX the most interesting work in my career!”
Financial Controller
Picture of MaintainX employees
Why I love working here
“When I understood the role that MaintainX will play and is already playing in the digital transformation towards industry 4.0, I knew I wanted to be in whatever role helps me facilitate that. For me the role is less important than the mission that we’re working on. We wear many hats at a start-up, you’re not confined to just one thing. If you have the curiosity and passion to find something that you can help grow, you’re your role and whatever you want to help with - that’s one of the reasons why I love working here.”
Sales - Account Executive
Picture of MaintainX employees

Join the beta: get exclusive benefits

Early Access
Experience the platform and new features before the official release. Connect with our engineers and get dedicated support during the beta.
Shape the Future
Provide feedback to influence our roadmap and improve performance, ensuring our solution advances the aftermarket industry.
Special Offer
OEMs and Distributors get an exclusive discount on Asset Connect, plus free MaintainX subscriptions so your customers get the most out of the platform and your services.

Frequently Asked Questions

Find the most frequently asked questions and answers for the Asset Connect Early Access Beta Program.
What is the Asset Connect Early Access Beta Program?

The Asset Connect Early Access Beta Program gives participants an opportunity to:

1. Experience the Asset Connect platform and in-development features before the official release.

2. Share your feedback to shape our roadmap, improve performance, and ensure we are building a solution that advances our industry.

Who should participate?

The Asset Connect Early Access Beta Program is open to machine builders or Original Equipment Manufacturers (OEMs) and Distributors involved in the manufacturing, service, and support of capital equipment and machines. Participants will be at the forefront of digital transformation, and will actively contribute to improving the aftermarket landscape, asset reliability, and customer collaboration.

Is there a cost to participate?

There is no cost to participate in the Asset Connect Early Access Beta Program.

How do I get started with Asset Connect once I join the beta program?

Our team will guide you through the onboarding process. Asset Connect is ready to use right out of the box with a user-friendly interface — just create an account and log in on your web browser to get started.

How is data shared through Asset Connect?

MaintainX users have full control over what asset data is shared through Asset Connect, and they can select which OEMs and Distributors to collaborate with. Data sharing is governed by user-set permissions that can be changed or discontinued by users at any time. 

For more details, review the Data Sharing Policy for Asset Connect or contact our team at support.assetconnect@getmaintainx.com with any questions.

I have more questions about the Asset Connect Early Access Beta Program. Where can I ask them?

Email our team at support.assetconnect@getmaintainx.com — we’ll be happy to answer your questions.