MaintainX vs Tractian

Why MaintainX is the Undisputed #1 CMMS
MaintainX is an AI-enabled CMMS that does more to streamline maintenance and drive efficiency than any other CMMS on the market.
Product Comparison
Work Order Management
Free Trial
AI-Powered Workload-Based Scheduling with Labor Insights
Real-Time Messaging & Voice Clips on all plans
Trust Center with SOC2 & ISO27001 certifications
Dedicated expert-led implementation team
Robust App Store reviews
2024 LEADER

Find a better rated software, we dare you

Why MaintainX is the maintenance management software for you

More transparent

MaintainX offers customers a completely transparent experience, starting with a free trial that allows customers to test the app out for themselves, along with robust documentation.

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Proven ROI

MaintainX has public and extensive proof of success—from case studies that demonstrate successful large implementations to customer-verified ROI stats. Duracell saves around $50,000 annually, per site, by integrating MaintainX with SAP.

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Work Order at MaintainX

Public Trust Center

MaintainX implements stronger privacy and security controls to provide you with a more trustworthy experience. MaintainX houses a public trust center containing SOC2 and ISO27001 security certificates, guaranteeing your data is safer and more secure.

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Loved by Customers. Reviews across all mobile app marketplaces.

Greater flexibility

MaintainX successfully integrates with a range of sensor providers and production monitoring platforms, and has established partnerships with vendors like MachineMetrics. According to customer reviews, Tractian integrations are available only with Tractian’s own hardware.

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MaintainX’s AI feature

Better customer support

MaintainX offers access to customer support 24 hours a day, 7 days a week. MaintainX customers can access account managers on all plans, customer support staff, and a dedicated implementation team made up of engineering and industry experts. With Tractian, only the most expensive Enterprise plan offers a dedicated account manager.

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MaintainX also houses a comprehensive help center, and the multi-language MaintainX Academy where customers gain practical and useful information.

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Better customer reviews

MaintainX is the undisputed #1 maintenance management software across third-party review platforms and has stronger reviews across all mobile app marketplaces. MaintainX’s superior mobile platform offers technicians an intuitive experience that drives higher adoption, improves response times, and optimizes the quality of data going into your system.

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Lower costs and downtime 

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MaintainX allows you to drive economies of scale and reduce equipment downtime by viewing and sharing inventory across all your facilities. Tractian offers limited multi-site management features.

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Smarter, AI-powered workflows

MaintainX optimizes workflows with smarter, AI-powered work scheduling based on labor insights and smart estimates. Tractian offers limited work scheduling on a calendar, without AI-powered work estimates.

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MaintainX vs Tractian FAQs

Got a question? We’ve got answers. If you have any other questions, please contact us via our support center.
What are the key differences between MaintainX and Tractian?

While both MaintainX and Tractian support preventive maintenance, MaintainX is a more transparent platform, with functionality that customers can validate with a free trial, case studies, and public certifications. MaintainX’s software also offers greater flexibility, supporting integrations with a wide range of third-party software. MaintainX is a world-class, mobile-first solution that goes much further to streamline equipment maintenance for the modern maintenance manager and frontline worker.

How does MaintainX handle preventive maintenance?

MaintainX is a Computerized Maintenance Management System (CMMS) built for the frontlines. MaintainX streamlines preventive maintenance operations with a suite of features to support the entire maintenance process, beginning with work order scheduling. Facility managers can plan and schedule recurring maintenance work orders in advance to resolve issues before they lead to unplanned downtime. MaintainX enables workload-based scheduling using labor insights, allowing maintenance managers to allocate work based on technician capacity. In addition, users can trigger equipment maintenance based on meter readings or condition monitoring. Beyond managing maintenance tasks, MaintainX’s reporting module empowers teams with critical data to optimize their maintenance strategy. Users can create custom dashboards to display at-a-glance insights into key metrics, enabling managers to track their performance and progress.

What are the plans and pricing options for MaintainX and Tractian?

Tractian categorizes its plans based on key concerns and maintenance processes like energy efficiency and condition monitoring. MaintainX offers a range of plans, including a free basic plan, subscription-based essential and premium plans, and an enterprise plan with custom pricing to suit your specific budget and business goals. Both the essential and premium plans offer free trials, enabling customers to evaluate the features before making a financial commitment.

What customer support options do MaintainX and Tractian offer?

MaintainX supports customers with 24/7 access to a support team, a comprehensive learning center, and a customer community. Customers can access success staff, account managers on all plans, and a dedicated implementation team. MaintainX also provides a training academy offering customers practical, on-demand lessons and certifications, and a library with manufacturing and industrial maintenance procedures to help customers improve their operations.

How do MaintainX and Tractian handle work order management and asset management?

While Tractian offers basic work scheduling on a calendar, MaintainX enables smart, AI-powered work scheduling based on labor insights and smart estimates. MaintainX also offers other features to support work order management, including anomaly detection to prevent errors and pre-filled templates to ensure technicians capture the right data every time. MaintainX provides the ability to record voice clips and take photos to improve work order quality by adding crucial context.

Managing assets in MaintainX is simple, with barcodes and QR codes that allow users to instantly pull up historical asset performance data. MaintainX offers real-time asset status tracking that enables you to monitor asset health, identify problematic assets, and make better budgeting decisions. Users can track assets over time with meters and real-time readings.

What industries are best suited for using MaintainX and Tractian?

MaintainX and Tractian are well-suited to businesses looking to streamline their maintenance operations in a wide range of sectors. However, MaintainX is a more excellent choice due to its robust features that address the maintenance needs of all kinds of organizations, from small businesses to large enterprises.

MaintainX simplifies maintenance operations for businesses in industries like manufacturing, hospitality, food and beverage, retail, facility management, education, fleet management, and more.

What kind of user reviews and ratings does MaintainX receive?

MaintainX receives excellent ratings and reviews across all mobile application marketplaces. In addition, MaintainX is the #1 CMMS and EAM software across third-party review sites. Check out more about MaintainX’s reviews, badges, and awards here.

How does MaintainX ensure the security of maintenance data?

MaintainX provides businesses with a more trustworthy experience by implementing strong privacy and security controls. Customers can validate this by visiting MaintainX's public documentation center, which contains security certificates such as ISO 270001 and SOC2, guaranteeing user data is safer and more secure. Visit MaintainX's trust center yourself to learn more about our physical, technical, and administrative security controls.

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A simple-to-use equipment maintenance software that you can try for free!
Screenshot of MaintainX application showing asset onlineScreenshot of MaintainX application in mobile app showing assets