IMPLEMENTATION

Deliver results in weeks, not years

We get your sites up and running fast with tailored plans specific to your goals and needs. We support you to drive adoption, streamline your operations, and build a center of excellence.
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IMPLEMENTATION SERVICES

Standardize, optimize, and scale operations

Our implementation services are tried and tested, and have resulted in fast and effective adoption of MaintainX for thousands of maintenance, facilities, safety, and operations teams.

Whether you're migrating from paper or another platform, we make it easy to import your data and start hitting your targets quickly.

industry experience
3,000+
Implementations performed
proven success
98%
Adoption rate
Flow chart of key steps of implementation: Set goals and training plan, digitalize and standardize data, hit targets, etc.
Maintenance engineer out in the field using MaintainX on a tablet to view work orders and related parts and procedures.
INDUSTRY EXPERTISE

Industry expertise to power your long-term success

Change can be daunting, but we've got the experience to understand the unique challenges of your industry and operations.

With backgrounds in engineering and operations, our team bridges the gap between technology and the plant floor, ensuring MaintainX is precisely tailored to your workflows and goals.

SOME OF OUR TEAM
Decades of combined experience in engineering, operations, and maintenance
Erin Patterson
Senior Analyst
B.Eng. Mechanical Engineering | Manufacturing and Software Development
Pat Vellalaghan
Senior Analyst
B.Eng. Industrial Engineering | Manufacturing and Process Optimization
Sam Jeff D Souza
Senior Analyst
B.Eng. Mechanical Engineering, M.Eng. Industrial Engineering | Manufacturing
Thabiso Nthwesane
Senior Analyst
B.Eng. Chemical Engineering | Manufacturing
Lizhan Benoit
Enterprise Project Manager
B.Eng. Industrial Engineering | Manufacturing and Process Optimization
Yasser Ghamary
Enterprise Project Manager
Ph.D. Candidate Industrial Engineering | Manufacturing
Alban Morali
Senior Analyst
B.Eng. & M.Sc. Mechanical Engineering | Additive Manufacturing and Mechanical Design
Tarek Jaafar
Team Lead, Consultant
B. Eng. Industrial Engineering | FMCG, Manufacturing and Aviation Safety
Tommy Emond
Senior Consultant
B. Eng. Industrial Engineering & MBA | Beauty and Aerospace Manufacturing
Laurent Trottier
Senior Consultant
B.Eng. Mechanical Engineering | Risk Control Consulting
Jo Daoud
Enterprise Project Manager
B.S. Mechanical Engineering | Aviation Manufacturing
Steven Puglisi
Senior Solutions Consultant
B. Eng. Mechanical Engineering | Control Systems and Aerospace Engineering
Rola Abdul Ghani
Manager, Implementation
B.Eng. Chemical Engineering
| Pharmaceutical and Food & Beverage Manufacturing
John Huynh
Product Manager
B.Eng. Mechanical Engineering
| Manufacturing and Food & Beverage
SERVICE OPTIONS

Implementation that works for you

All MaintainX clients receive access to self-serve onboarding materials, including MaintainX Academy and Help Center.

Choose the service that’s
best for you
Choose the service that’s
best for you
Guided
For single-site teams of up to 15 users seeking guidance from an implementation specialist.

Follow a step-by-step onboarding guide, get your data ready, and then meet with your specialist to configure MaintainX for your site quickly.
Expert-Led
For single or multi-site teams needing white glove service led by an implementation specialist.

We’ll manage your complex data imports, set up a gold-standard site for scalability, and support you with expert change management.
Custom
For large single or multi-site organizations with highly customized requirements.

Includes everything in the Expert-Led service, plus advanced customization based on your needs.
Dedicated Implementation Specialist
Data Preparation Guide
User Training
Specialist Check-In Calls
Data Imports & PM Plan Support
50 Procedures Digitized
Dedicated Customer Success Team
Multi-Site Standardization
Complex Data Imports
Change Management
Dedicated Project Manager
Multi-Site Project Management
* Add-ons available for additional procedures and historical work order data digitization for the Expert-Led and Custom services.
If you’d like to learn more, our team is here to help. Don’t hesitate to reach out with any questions.
Contact Us
OUR REVIEWS
See customer reviews of our implementation services

Implementation is also a breeze if you opt to be guided by one of their expert resources. They will come up with a solid action plan and guide you through the implementation phase, with regular progress check-ins. The expert will also continuously ask if you require any further assistance, have any issues or need any additional information. It is truly a great, hands on approach to making sure that the customer is satisfied and the system is built out to meet their needs.

Kevin J

The standout aspect was undoubtedly the implementation team's professionalism and expertise. They demonstrated a thorough understanding of both the software and our specific industry needs, which made the transition remarkably smooth.

Verified G2 User

The process of implementation is spot on. Everyone I dealt with was incredibly helpful and knowledgeable. They worked with our company and company needs providing solutions every step of the way as our use case is pretty unique. I really enjoyed the entire process from start to finish.

Jonathan P.

The assistance with implementation easily halving the amount of time it would have taken to start with the system. Saving us a lot of time and stress.

Hugh P.

The implementation specialist was fantastic, helping with each request and transfer of data we made. He was extremely responsive as he helped us transfer our existing data. I am very thankful we signed up for the extra implementation services package when we moved from our current system of operations. Working with MaintainX was a truly positive experience!

Scott E.

The training and implementation was top notch and we were able to get it working within days. Even our non-technical people grasped the ease at creating work orders.

Verified G2 User

Unlike our experience with other platforms, transitioning to MaintainX was smooth and straightforward—from integration through to full implementation. We now use MaintainX daily as the backbone of our maintenance operations, and it has significantly improved our efficiency.

Jeff G.

MaintainX implementation team did a fantastic job tailoring the app to our individual needs.

Ray S.

Implementation went very well. Their team is extremely supportive and responsive. Integrating our current practices and procedures into MaintainX has proven to be easier than expected.

Luke P.

I love that you can build MaintainX to suit your company needs, and the implementation team will help you every step of the way.

Verified G2 User
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