Terms & Conditions

Website Terms and Conditions

Effective and Last Revised: May 12, 2026

These Website Terms of Use (the “Terms”) apply to the MaintainX website located at www.getmaintainx.com, and all associated sites linked to www.getmaintainx.com by MaintainX or its affiliates (collectively, the “Site”). The Site is the property of MaintainX Inc. (“MaintainX”, “we”, “us”, or “our”) and its licensors.

The Terms govern your access to and use of the Site. Please read the Terms carefully before you start to use the Site. By using the Site you agree to these Terms. If you do not agree with any part of the Terms, do not use the Site.

Please note that use of any of our mobile applications or cloud service (collectively the “Service”) is governed by our Terms of Service, available at https://www.getmaintainx.com/terms-of-service.

Privacy Policy

Your privacy is important to us. By agreeing to these Terms, you also agree to the terms of our Privacy Policy, available at https://www.getmaintainx.com/privacy-policy, and incorporated herein by reference. Before using this Site, please carefully review our Privacy Policy.

Updates

We may update these Terms, any of the policies referred to in these Terms, or any of the features of our Site without notice by posting a new version on our Site. You should check our Site occasionally to ensure you are familiar with any changes. Your continued use of the Site following the posting of revised Terms or related policies means that you accept and agree to the changes.

Site content and access

Our Site may contain links to other websites or may reference or incorporate content generated by other people. We do not take any responsibility for any websites or content of third parties.

There may be times when our Site is not available, and we cannot guarantee that our Site is free from viruses or anything else which may damage any device used to access our Site or any data on such device.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

Our Copyright and Trademarks

We, together with our licensors, own and control all the copyright and other intellectual property rights in our Site and materials incorporated in the Site (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material, and audio-visual material on the Site).

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.

You must not:

  • Modify copies of any materials from this Site.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by MaintainX. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

The names and logos of MaintainX and its affiliates, all product names, all page headers, all custom graphics, all button icons, and all trademarks, service marks and logos appearing on this Site, unless otherwise noted, are trademarks (whether registered or not), service marks and/or trade dress of MaintainX or its affiliates (collectively, the “Marks”). All other trademarks, product names, company names, logos, service marks and trade dress mentioned, displayed, cited or otherwise indicated on this website are the property of their respective owners. You are not authorized to display or use the Marks in any manner without our prior written permission. You are not authorized to display or use any trademarks, product names, company names, logos, service marks, or trade dress of other owners featured on this website without the prior written permission of such owners.

The use or misuse of the Marks or other trademarks, product names, company names, logos, service marks and/or trade dress or any other materials contained herein, except as permitted herein, is expressly prohibited.

By agreeing to these Terms, you also agree to our Acceptable Use Policy, available at https://www.getmaintainx.com/acceptable-use-policy.

Notifications of Claimed Infringement of Copyrighted Works

MaintainX will respond to notices of alleged copyright infringement that comply with the requirements of the Digital Millennium Copyright Act (“DMCA”). If you believe that your copyrighted work is infringed by content appearing on the Site, please provide a written DMCA notice to MaintainX’s designated agent:

By mail: Copyright Agent, MaintainX Inc., 244 Biscayne Blvd, #2902, Miami, FL 33132

By email: copyright@getmaintainx.com

Please include the following information in your notice:

  1. Your full name, address, telephone number, and an email address where we may contact you.
  2. A detailed description of the content on the Site that you believe infringes the copyrighted work, including information reasonably sufficient to permit MaintainX’s employees or agents to locate the alleged infringing content (e.g., the page on the Site where the alleged infringing content is located).
  3. The following statement, physically or electronically signed by the copyright owner or a person authorized to act on behalf of the copyright owner, with respect to an exclusive right that is allegedly infringed:

“I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law. I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the copyright owner of an exclusive right that is allegedly infringed.”

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

Although MaintainX attempts to provide accurate content on the Site, it makes no representation, endorsement or warranty that such content is accurate or suitable for any particular purpose. Any procedure, checklist, or other related document available on the Site is provided as an example only.

Nothing herein is workplace, occupational health, or safety advice. Seek professional advice as to whether use of such material complies with laws and regulations in your jurisdiction or is otherwise appropriate for your business operations. THE SITE AND ITS CONTENT ARE PROVIDED ON AN AS IS BASIS. Use of the Site and its content is at the user’s sole risk. The Site and content are provided without any representations, endorsements, or warranties of any kind whatsoever, either expressed or implied, including, but not limited to, any warranties of title or accuracy and any implied warranties of merchantability, fitness for a particular purpose, or noninfringement, with the sole exception of any warranties that cannot be expressly excluded under applicable law. As noted below, MaintainX also makes no representations, endorsements or warranties, either express or implied, with respect to any website operated by a third party.

Indemnity

You agree to defend, indemnify, and hold harmless MaintainX and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Site, including any data or content transmitted or received by you; (ii) your violation of any of these Terms;

(iii) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; or (iv) your violation of any applicable law, rule or regulation.

Limitation of liability

These Terms only limit MaintainX responsibilities as allowed by applicable law. Specifically, these terms do not limit MaintainX’s liability for death or personal injury, fraud, fraudulent misrepresentation, or willful misconduct. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAINTAINX AND ITS RELATED ENTITIES EXCLUDE COMPLETELY ALL LIABILITY TO ANY USERS IN EXCESS OF US $50.00 FOR ANY LOSS OR DAMAGE OF ANY KIND (INCLUDING SPECIAL, INDIRECT, OR CONSEQUENTIAL LOSS AND INCLUDING LOSS OF BUSINESS PROFITS) HOWEVER CAUSED (INCLUDING NEGLIGENCE) ARISING OUT OF OR IN CONNECTION WITH THE SITE CONTENT AND THE USE OR PERFORMANCE OF THE SITE.

Where the law implies a warranty into these Terms which may not lawfully be excluded, our liability for breach of such a warranty shall be limited at our option, to any one or more of the following: (a) in the case of goods, to the replacement of the applicable materials; and (b) in the case of services to supplying the services again.

By using our Site, you agree that the exclusions and limitations of liability set out in these Terms are reasonable.

Waiver

No waiver by MaintainX of any right under or term or provision of these Terms will be deemed a waiver of any other right, term or provision of these Terms at that time or a waiver of that or any other right, term or provision of these Terms at any other time.

Governing Law and Venue

These Terms and any disputes arising under it will be governed by the laws of the State of California without regard to its conflict of laws provisions. Each party consents to the exclusive personal jurisdiction and venue of the state or federal courts located in San Francisco, California. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Any information disclosed to MaintainX outside a pre-existing and documented confidential business relationship will be deemed non-confidential and non-proprietary, and MaintainX may therefore develop, use and freely disclose or publish similar ideas without compensating you or accounting to you. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so.

Contact Us

If you have any questions about these Terms, please contact us at info@getmaintainx.com.