Maintenance processes have long existed, but many relied on inefficient, paper-based systems. At MaintainX, we saw the potential for something better. We envisioned a solution that didn’t just replace paper but made work easier and more efficient for those on the ground. That’s why we’re thrilled to share our position in the G2 Fall 2024 Grid Report, across both categories CMMS and EAM and all market segments – for the 8th consecutive quarter.
We claimed 132 badges and 67 number-one placements. These achievements highlight our unmatched customer satisfaction and powerful market presence, solidifying our leadership in the industry.
Customer satisfaction: Why users trust MaintainX
At the core of MaintainX’s success is an unwavering commitment to customer satisfaction. Every feature we develop and update we release is driven by real-world needs, ensuring our platform not only meets but exceeds expectations. Our high satisfaction score is a direct result of this focus—helping teams streamline their workflows, reduce downtime, and improve overall efficiency. Customers don’t just use MaintainX—they see measurable improvements in their operations.
Fastest-growing CMMS: Leading the future of maintenance
We understand that maintenance is always evolving, and this drives us to continually look to the future. By identifying new ways to enhance workflows for our customers, we remain committed to their success. This dedication is reflected in MaintainX’s position as the fastest-growing CMMS, supported by the highest momentum score in the industry. The G2 Momentum Grid evaluates growth, market impact, and long-term strategy—key areas where MaintainX consistently excels. This rapid growth isn’t just about numbers—it reflects our ability to adapt to industry needs, drive innovation, and deliver meaningful results for our users.
Easiest implementation: Get up and running seamlessly
MaintainX ranks at the top of the Implementation Index, recognized for its smooth, efficient onboarding process. A seamless implementation is crucial—it allows teams to integrate new software without disrupting daily operations, reducing frustration and boosting user confidence. Take the example of Duracell, where MaintainX’s ease of implementation and usability immediately drove adoption. The Duracell employees "started the trial and fell in love," says Jarrod Kipp, Duracell's North America Product Supply Process Transformation Manager.
Our three-week implementation plan ensures companies can focus on their core operations while benefiting from MaintainX’s powerful features from day one. With minimal downtime and a quick setup, our best-in-class implementation plan accelerates time-to-value and sets the stage for long-term success.
Don’t just take our word for it: Real customer results with MaintainX
Explore the tangible, real-world outcomes from a customer’s journey with MaintainX. Take Ahlstrom, for example. Struggling with decentralized systems and a purely reactive strategy, Ahlstrom sought a CMMS to help streamline their operations. Within a year of implementing MaintainX, Ahlstrom captured 80% of their tribal knowledge, decreased downtime significantly, and reduced MTTR by 90%.
Ahlstrom reduces MTTR by 90%
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MaintainX: Your partner in excellence
MaintainX’s win in these categories is a direct result of our core focus: making life easier for customers, delivering value without the hassle, and shaping the future of maintenance. We’re committed to building solutions that streamline your processes and help you stay ahead in a rapidly evolving industry. With MaintainX, the future of maintenance is here, and it’s built around you.
Schedule a demo today to see how MaintainX can transform your maintenance operations.
Nick Haase
Nick Haase is a co-founder for MaintainX and is responsible for designing and leading the go-to-market strategies. He is a subject-matter expert in emerging CMMS technologies.
