Pioneering AI-Powered Maintenance: MaintainX Receives Frost & Sullivan’s 2025 North American Technology Innovation Leadership Award

For many facilities, fragmented systems that limit visibility are thwarting progress—especially as maintenance teams face challenges like aging equipment, rising costs, and worker shortages. 

At MaintainX, we’re committed to equipping maintenance professionals with technology designed to overcome these challenges. This means that our modern CMMS and Enterprise Asset Management (EAM) platform does more than help frontline workers fix equipment—it strengthens teams by giving them real-time insights and predictive capabilities that boost productivity, maximize uptime, and extend asset life. 

Our innovations are translating to real value for our customers. We’re excited to share that Frost & Sullivan has recognized MaintainX’s forward-thinking solutions by presenting us with the 2025 North American Technology Innovation Leadership Award. 

Each year, Frost & Sullivan recognizes companies that have developed products with innovative features and functionality that are gaining rapid acceptance in the market. In Frost & Sullivan’s evaluation, MaintainX excelled in the AI-powered asset maintenance and frontline execution platforms space. 

Stopping Failures With Better Data

For Frost & Sullivan, one of the standout aspects of MaintainX is how it provides real-time asset availability and parts usage data to help frontline teams avoid costly stockouts and maintenance delays. And thanks to intelligent automation, advanced reporting, and predictive analytics features, MaintainX customers can anticipate equipment failures, optimize inventory management, and save on maintenance costs. 

Plus, with AI workflows, customers can automate maintenance planning, allocate resources more efficiently, and standardize best practices across multiple facilities. MaintainX also integrates with IoT sensors and SCADA systems, enabling real-time data collection for better asset health and performance visibility. 

“Outside of using data to give customers more visibility about what is happening on their facility floor, MaintainX incorporates AI and ML technologies in its solution to enable customers to simplify and accelerate maintenance. Its Applied AI workflows and predictive maintenance unearth several compelling use cases.”

^{Sankara Narayanan
Industry director at Frost & Sullivan}

MaintainX’s mobile-first design also encourages workers on the factory floor to adopt the platform—so facilities gain more accurate data because technicians can consistently enter it in real time. 

These modern features maximize productivity and help maintenance teams make better and faster data-driven decisions. 

Amplifying Frontline Expertise With MaintainX CoPilot

Frost & Sullivan pointed to MaintainX CoPilot as a key differentiator for MaintainX. The AI-powered tool is transforming how organizations access and use institutional knowledge. 

With CoPilot—which analyzes original equipment manufacturer manuals and work order history to give teams actionable insights on any asset—technicians and managers can get immediate answers to maintenance questions. The tool speeds teams’ ability to standardize procedures and find equipment critical information that would otherwise be buried in files.

In a market where the demand for skilled labor is rising as experienced workers retire, CoPilot helps ensure a facility’s long-term efficiency by passing institutional knowledge to the next generation of technicians.

“This purpose-built AI tool goes beyond generic chatbots, making complex technical documentation more accessible and actionable for maintenance teams while helping preserve valuable institutional knowledge as experienced workers transition.”

^{Sankara Narayanan
Industry director at Frost & Sullivan}

CoPilot represents our vision for the future of maintenance: standardizing best practices and making technical expertise accessible to everyone. Frost & Sullivan’s recognition of MaintainX’s AI-powered solutions validates our approach, demonstrating how these tools are already solving challenges for maintenance teams across industries. 

See Frost & Sullivan’s full report for more on how MaintainX stands out among AI-powered asset maintenance and frontline execution platforms.