MaintainX Named a Leader in IDC MarketScape: Worldwide SaaS CMMS Application 2024
We are proud to announce that MaintainX has been recognized as a leader in the IDC MarketScape: Worldwide SaaS Computerized Maintenance Management System (CMMS) Application 2024. This acknowledgment reflects our commitment to delivering innovative solutions that empower frontline professionals, streamline operations, and enhance asset availability for manufacturers across the globe.
IDC’s scoring methodology
The IDC MarketScape evaluates a range of CMMS vendors. In the report, they deliver a detailed analysis of key players in the space based on two primary dimensions:
- Capabilities reflect how well a vendor's current services align with customer needs. Key aspects evaluated include customer satisfaction, service delivery, and core CMMS functionality.
- Strategy is evaluated based on how well a vendor's future roadmap aligns with customer requirements over the next three to five years.
Delivering on capabilities and strategy
We are dedicated to delivering an intuitive platform that empowers our users. Our extensible data foundation enables intelligent decision-making by seamlessly integrating with a wide array of devices and software. This connectivity ensures frontline data capture is effortless and actionable insights are readily available. With capabilities like detailed asset analytics, root cause analysis, and resource planning, our customers can proactively address issues and optimize operations.
By leveraging machine learning and AI to streamline workflows, we guide users through tasks that help them optimize processes and facilitate predictive maintenance to minimize downtime. Global asset and parts management capabilities provide centralized visibility, standardize best practices, and enable efficient multi-site resource coordination.
Our strategy is centered on continuous innovation, with a focus on AI-driven solutions that connect data and enhance worker safety and efficiency. We are single-minded in our focus to enable our customers to achieve zero unplanned downtime and regulatory interruptions in the near future.
Our customer-centric approach
Our MaintainX team is dedicated to the success of the 9,000+ customers we work with. We know that our customers' work is critical—every second of downtime counts. In our State of Industrial Maintenance 2024 report we found that, on average, an hour of unplanned downtime costs a facility around $25,000. For larger organizations, this can skyrocket to more than $500,000.
The best CMMS solutions are the ones that frontline professionals want to use; solutions that make teams smarter, more efficient, and safer. And, in turn, helps them keep the equipment that powers the modern world online.
We focus on providing a platform that not only meets the functional needs of our users but also enhances their day-to-day experiences. From intuitive user interfaces to powerful analytics and reporting tools, every feature of MaintainX is designed with the end-user in mind.
Gratitude to our customers and partners
The recognition as a leader in the IDC MarketScape would not be possible without the trust and support of our customers and partners. Your feedback has been and will continue to be invaluable.
We are proud to deliver a solution that supports the companies that keep our world running.
Doug Roberge is the Director of Product Marketing at MaintainX. He has spent over a decade working in SaaS products at companies like Segment, Pave, and others. Prior to his experience working in tech, Doug spent five years at Forrester Research working with Fortune 500 companies on strategies to implement new technology solutions. In the past few years, he has worked with some of the world’s largest enterprises to adopt maintenance and asset management technology that empowers their employees to work more effectively.
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