April brings more than just showers—it also brings a suite of powerful new features at MaintainX designed to reduce maintenance costs and provide the best technician experience on Earth.
The launch of External Work Orders highlights the list, making it easier for you to share Work Orders, collaborate, and track work progress of your vendors and contractors within MaintainX.
We also enabled the ability to create work requests from barcode scans, update your asset status from the table view, and customize your meter fields, all of which help you to work smarter as a team.
So, let’s explore April’s releases and see how you can use them to drive efficiencies and capture more useful data.
Boost productivity by streamlining vendor management
Working with vendors and contractors is an essential part of maintenance management, especially with today’s labor and economic challenges. Managing those relationships and keeping track of outsourced work can be costly.
This month, we enhanced our vendor management capabilities by releasing External Work Orders, which allows you to track contractor work within MaintainX to improve efficiency and decision-making.
External Work Orders lets you easily share details, centralize communication, and track work progress—all within MaintainX. This makes it easier for you to manage these jobs and capture the data you need in one app, without having to chase vendors for updates and documentation.
Streamlining collaboration, vendors can now access and update Work Orders without a MaintainX login. This means they can get started quickly, know exactly what steps to follow, and easily share updates, photos, and other files, keeping everyone on the same page.
MaintainX takes vendor management to the next level by providing robust data insights that empower you to make informed, strategic decisions quickly and confidently.
Easily access the data and features you need in one place, including detailed reporting that shows your vendor cost and efficiency.
This helps you manage cost, understand performance, and answer critical questions—like which vendor is the most cost-effective or the best fit for the job.
External Work Orders is available for all Premium and Enterprise customers. For more details, check out our documentation or start sharing Work Orders from the Work Orders tab today.
Create Work Requests faster using QR and barcode scans
To enhance precision and save time, Work Requests can now be created directly from QR and barcode scans.
When a machine operator scans an asset's QR code, they're directly taken to a pre-filled Work Request form, ensuring accuracy and reducing manual input.
Location codes can also be scanned to create Work Requests quickly, reducing friction when requesters report an issue at a specific production line, room, or building.
The easier it is to submit a Work Request with accurate information, the faster your team can address equipment problems, keeping costs to a minimum and maximizing productivity.
Other improvements to help you work smarter
New features are only part of what we did in April, as you may have noticed several quality-of-life changes. We also added new interface improvements and customization options to help you move faster and do more with MaintainX. These include:
- More precise meter reading history: You can now update your Meter reading graphs to show only the last day, or even just the last hour, to help you track trends more precisely.
- Updating Asset Status from your Table view: Marking equipment online and offline just got even easier. Making status changes from the Table view saves clicks and allows you to update the status of multiple assets faster.
- Adding custom fields to Meters: ID numbers, dates, external links, and more can all now be added to your Meters using custom fields. Contact your account manager to have these fields updated the way you need them.
Driven by your valuable feedback, these updates are part of our ongoing commitment to not just meet but exceed your operational needs. Each update is designed to improve your efficiency and success, ensuring MaintainX can deliver continuous improvement to your team.
If you’re not yet a MaintainX customer, book a demo today.
FAQs
For the average customer, it takes three weeks to implement one site. For customers on our Premium & Enterprise plans, our team ensures a smooth transition to MaintainX within your organization. Partner with a dedicated implementation specialist through our structured three-week onboarding process. Learn more about our Implementation services here.
MaintainX is compliant with security standards, including SOC 2, ISO 27001 & GDPR. It also supports Single Sign-On (SSO), multi-factor authentication (MFA) and custom permissions and roles. For more information, visit our Trust Center page.
Yes, MaintainX Enterprise allows you to manage multiple plants or facilities within the same platform. You can also create customized reporting dashboards to track KPIs across multiple sites on the same screen.
Colin Strachan
Colin Strachan is a Senior Product Marketing Manager at MaintainX, with a background in journalism and almost a decade of experience in SaaS marketing. In the past few years, he has worked with some of the world’s largest enterprises to adopt software that empowers their employees to work more effectively.
