In today’s shifting industrial world, it’s tougher than ever to find and retain skilled technicians. As experienced workers retire or find new jobs, the institutional knowledge about assets and the maintenance processes that keep them running goes with them.
New technicians step in with big shoes to fill. But they’re required to make sense of hard-to-navigate manuals or incomplete notes from their predecessors, making it nearly impossible to figure out how work should be done.
The solution? Preserve institutional knowledge and make it accessible – making it easier to pass the torch to your next generation of technicians to minimize the impact to asset operations.
MaintainX CoPilot, a new way to work
MaintainX CoPilot is your new AI-powered maintenance assistant. It generates actionable information from your OEM manuals and work order history to help your entire team be more productive.
Far more than just a chatbot or generic AI tool, the MaintainX CoPilot helps you leverage your asset manuals effectively, whether you're creating standardized maintenance documents or looking for answers to maintenance questions.
Here are three key ways the MaintainX CoPilot can help:
Turn manuals into standardized work orders and procedures
To maximize asset availability, teams need to perform work in the most efficient way possible—but that critical knowledge is often buried in complex asset manuals.
With the MaintainX CoPilot, you can unlock that vital information in two simple steps, all within our maintenance system:
1. Upload relevant maintenance documents to the asset, whether manuals, troubleshooting guides, user guides, error code tables, or other technical resources.
2. Ask it a question like you would a colleague. For example, "How should I replace the module?"
MaintainX CoPilot finds the answer and generates a customizable procedure or work order. Simply review what it creates, make any necessary edits, and start using it immediately.
Help managers keep operations running smoothly
Has your team ever needed to track down a crucial detail on a or dig up information hidden in an OEM-provided manual?
The MaintainX CoPilot can help maintenance managers find answers to their critical questions that will impact asset availability, wrench hours, and technician safety. You can ask it questions about safety, best practices, or previous work orders, and get instant answers.
Here are a few examples of questions you can ask the MaintainX CoPilot:
- “How do I replace the power module, and what safety steps are needed?”
- “Are there any safety procedures
- "Have we previously used an HSD spindle on this machine?"
Make any technician an expert
For maintenance technicians, the MaintainX CoPilot can be the expert colleague available 24/7 on their mobile device. This is especially helpful for new technicians or new assets. When a technician accesses an asset or work order with an uploaded manual, the MaintainX CoPilot can instantly provide crucial support, helping them complete tasks efficiently.
They can ask a variety of helpful questions, such as:
- "How do I complete this step?"
- "What tools do I need?"
- "What PPE do I need?"
Technicians don't even need to type their questions. They can tap on pre-populated frequently asked questions or use the microphone button to ask questions verbally. For your business, this translates to fewer operational mistakes, faster task completion, and increased technician confidence and performance.
Ready to See MaintainX CoPilot in Action?
Learn how MaintainX CoPilot can save your team time and keep your assets running at their best. Contact us today to get started.
FAQs about MaintainX CoPilot
Can I customize how MaintainX CoPilot works or the models it uses?
No. MaintainX manages the development of MaintainX CoPilot just like our other AI features. Creating, managing, and developing them is a huge effort that few industrial companies have the ability to do. By trusting us to handle it, you can put more resources towards being the best in your business.
Is your MaintainX CoPilot ChatGPT?
No. MaintainX CoPilot leverages cutting-edge models from Anthropic and ChatGPT, we’ve built our CoPilot in-house to give you the best experience, tailored to industrial maintenance.
Is MaintainX CoPilot the same as Microsoft Copilot?
No.“Copilot” is a standard term for this type of technology. MaintainX CoPilot is completely separate and is not built using Microsoft Copilot.
Andrew Benjamin is a Senior Product Marketing Manager at MaintainX with nearly a decade of experience marketing SaaS products. Of late, he’s guided organizations through digital transformation initiatives, and enabled them to harness actionable insights from their data using AI & ML models.
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