February was another big month for MaintainX, as we made it easier for maintenance teams across the globe to collaborate and report on frontline work.
Our highlight was the announcement that MaintainX is now available in 16 languages. We also introduced new customization to request portals to help you respond faster to equipment issues. And introduced a new data export option for labor utilization that you can use to improve your scheduling efficiency.
All of these updates, along with several cosmetic improvements, were driven by customer feedback.
Let’s take a deeper look at what was new and improved in MaintainX over the past month.
Boost productivity across regions with new language support
Multilingual organizations know the challenges language barriers can pose to production efficiency. Working in multiple different languages can slow work down, increase the risk of mistakes, and require additional resources and costs to get things done.
To enable the global workforce to accomplish more with MaintainX, the application is now available in 16 languages. Adding Chinese, Portuguese, Russian, and many more enables multilingual teams to use MaintainX in their preferred language, reducing friction and keeping everyone on the same page.
Critically, it also helps international organizations standardize their operations across sites to drive large-scale efficiencies.
Selecting your preferred language in MaintainX couldn’t be easier. You can change your language in your mobile or web settings, and MaintainX will automatically update all the text in the MaintainX user interface to your selected language on both your web and mobile app.
Increase workforce efficiency with labor utilization insights
As budgets tighten and the labor shortage continues to bite, it’s more important than eveto put your team’s working hours to good use.
However, tracking and reporting on labor utilization continues to be a challenge for maintenance managers using outdated systems.
To improve your planning and resourcing decisions, we’ve added a Labor Utilization data export option to our Reporting module. This option allows you to calculate labor utilization against scheduled hours for individuals and your whole team, and to unearth labor inefficiencies that could be costing you more than necessary.
This new report is available on all plans. It’s most powerful in combination with Resource Planning on the Enterprise plan, which unlocks the ability to customize the available working hours for each of your team members. On all other plans, the available weekly hours figure for each team member is fixed at 40.
Respond faster to work requests with new portal customization
Your ability to react quickly to the unexpected depends on the accuracy and level of detail in each work request.
To streamline request management and reduce unnecessary back-and-forth, you can now add custom and required fields to your request forms. This allows you to capture the datayou need at the first time of asking so you can start tackling equipment downtime sooner.
Request Portal fields can be marked ‘required’ on the Premium plan, while the use of custom fields in your portals is restricted to Enterprise.
To customize your Request Portal, navigate to the settings for the portal and click Customize Portal Fields. Ensure first that your custom work order fields are marked for use within Request Portals.
Access insights faster with enhanced Reporting filters
To help you access data-driven insights faster, we also improved the date selector in your Reporting module.
This new streamlined workflow allows you to toggle between static date ranges and those relative to the current date, using the Between and Last buttons.
You can also save your most commonly used date range selections to a Quick Access panel, allowing you to retrieve them faster.
This update is the latest enhancement to our Reporting module, designed to strike the balance between customizability and ease of use for maintenance and operations leaders.
Innovating to make your day-to-day operations easier
As always, our February releases contained many additional improvements to usability and look and feel.
Some other helpful updates include:
- A contact count on your vendors list to help you manage suppliers and contractors more easily
- Improved search for your custom field filters and custom Asset Statuses
- The ability to listen to voice clips before you send them as a message
If you’re not yet a MaintainX customer, book a tour now to see how we can make your operations more efficient.
FAQs
For the average customer, it takes three weeks to implement one site. For customers on our Premium & Enterprise plans, our team ensures a smooth transition to MaintainX within your organization. Partner with a dedicated implementation specialist through our structured three-week onboarding process. Learn more about our Implementation services here.
MaintainX is compliant with security standards, including SOC 2, ISO 27001 & GDPR. It also supports Single Sign-On (SSO), multi-factor authentication (MFA) and custom permissions and roles. For more information, visit our Trust Center page.
Yes, MaintainX Enterprise allows you to manage multiple plants or facilities within the same platform. You can also create customized reporting dashboards to track KPIs across multiple sites on the same screen.
Colin Strachan
Colin Strachan is a Senior Product Marketing Manager at MaintainX, with a background in journalism and almost a decade of experience in SaaS marketing. In the past few years, he has worked with some of the world’s largest enterprises to adopt software that empowers their employees to work more effectively.
